Check the Balance First
A sports win may not be fully available while a ticket is unsettled or a market is under review. Casino funds can also be affected by active bonuses, restricted games or unfinished wagering requirements.
Before cashout, compare the withdrawable balance with the total balance. If the numbers are different, open the bonus or transaction area before sending a payout request.
- Check unsettled sports bets
- Clear or review casino bonus status
- Use payment details that match the account holder
- Upload clear KYC documents when requested

